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Data Protection

Last updated: May 20, 2026

Our Commitment to Data Protection

Neat Stakes is committed to protecting your personal data and respecting your privacy rights. This page explains how we handle data protection in accordance with Australian privacy law and international best practices.

Legal Framework

As an Australian business, we comply with:

  • Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs)
  • Spam Act 2003
  • Do Not Call Register Act 2006

While we are not subject to the European Union's General Data Protection Regulation (GDPR), we apply similar principles of data protection to all our clients, regardless of location.

Data Controller

Neat Stakes is the data controller responsible for your personal information. Our contact details are:

Business name: Neat Stakes
Address: 142 Wentworth Street, Glebe NSW 2037, Australia
Email: [email protected]

Your Data Protection Rights

You have the following rights regarding your personal data:

Right to Access

You can request a copy of the personal information we hold about you. We will provide this information within 30 days of your request, free of charge.

Right to Correction

If you believe any information we hold about you is inaccurate, incomplete, or out-of-date, you can request that we correct it.

Right to Erasure

You can request that we delete your personal information, subject to certain legal exceptions (e.g., where we are required to retain records for tax or business purposes).

Right to Restrict Processing

You can request that we limit how we use your personal data in certain circumstances, such as while we verify the accuracy of disputed information.

Right to Data Portability

You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

Right to Object

You can object to the processing of your personal data for direct marketing purposes at any time. We will stop processing your data for this purpose upon request.

Right to Withdraw Consent

Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. Include the following information in your request:

  • Your full name
  • Your contact details
  • A clear description of your request
  • Any relevant reference numbers or project details

We will respond to your request within 30 days. If your request is complex or we have received multiple requests from you, we may extend this timeframe by an additional 60 days and will notify you if this is necessary.

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Secure storage of electronic records with encryption
  • Access controls limiting who can view personal information
  • Regular security assessments and updates
  • Staff training on data protection obligations
  • Secure disposal of physical records when no longer required

Data Breaches

In the unlikely event of a data breach that is likely to result in serious harm, we will:

  • Notify affected individuals as soon as practicable
  • Notify the Office of the Australian Information Commissioner (OAIC)
  • Take immediate steps to contain and remediate the breach
  • Conduct a full investigation to prevent future incidents

International Data Transfers

We store and process personal data within Australia. In limited circumstances, we may use cloud service providers whose servers are located overseas. Where this occurs, we ensure that:

  • The overseas recipient is subject to privacy laws substantially similar to the APPs, or
  • We have a contractual arrangement in place requiring the recipient to handle personal data in accordance with the APPs

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

Automated Decision-Making

We do not use automated decision-making or profiling that would significantly affect you.

Complaints

If you believe we have breached your privacy rights, please contact us first so we can attempt to resolve your concern. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner:

Website: www.oaic.gov.au
Phone: 1300 363 992
Email: [email protected]

Updates to This Statement

We may update this data protection statement from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about data protection or wish to exercise your rights, please contact us:

Email: [email protected]
Address: 142 Wentworth Street, Glebe NSW 2037, Australia

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